Your are here: FAQS

How does CAMS make its money?
How many people do you help?
How long have CAMS been in business?
What if CAMS take my case on, then decide I was partly to blame?
Will I end up with a big bill?
What is an Indemnity Policy?
What if my car is a write off?
Do I need to call my Insurance Company?
How do Insurance Companies view CAMS?
How do CAMS view Insurance Companies?

CAMS makes money by hiring out vehicles and by buying repair invoices at a discount. In terms of repair invoices, CAMS buys these from body repair shops at a discount (known as factoring) and then recovers the full value from the at fault motorist's Insurance Company. Top

How many people do you help?

Since the business was founded in 2005 we have helped over 2,000 motorists involved in accidents within the UK. Business levels have grown so much over the last three years that we now assist almost 30 motorists each week. This is expected to double by 2010 as awareness of our service increases. Top

How long have CAMS been in business?

The CAMS Services Accident Management business was established in 2005 by Imran Dean and continues to be a family run/owned business. The business operates solely within the UK. Top

What if CAMS take my case on, then decide I was partly to blame?

As long as you have told us the truth and continue to comply with your agreement with us we will honour your case. CAMS arranges individual Insurance policies to indemnify (protect) you should we fail to recover the cost. This ensures peace of mind and no out of pocket expenses to you. Top

Will I end up with a big bill?

What is an Indemnity Policy?

An Indemnity Policy is an assurance provided to you which covers the cost of legal expenses, hire and repair should these not be recovered from the guilty party or his/her insurers. Like all policies it has terms and conditions and a specimen policy will be supplied upon request. Top

What if my car is a write off?

In a non fault accident, if you can prove a need for a replacement vehicle similar to your own, you can hire a like for like replacement. The cost of that hire, for a period up to seven days after the write off cheque is received, is recoverable from the at fault party or his/her Insurance Company. Top

Do I need to call my Insurance Company?

We will notify your Insurance Company on your behalf, or ask you to notify them once we have agreed we can help you. In a non fault accident they will need to know for information purposes only. The claim is actually against the at fault motorist’s Insurance Company. Top

How do Insurance Companies view CAMS?

Insurance Companies are starting to see the benefits that established Accident Management companies like CAMS can provide for innocent motorists. Customer care has been greatly enhanced as motorists get a suitable replacement vehicle promptly. In fact it reduces their claims staff time spent dealing with their own not at fault policyholders. The Association of British Insurers (ABI) and Accident Managers like CAMS developed a General Terms of Agreement, which sets rates between the Insurance Companies and Accident Managers. Top

How do CAMS view Insurance Companies?

CAMS takes a co-operative and non-exploitive approach to Insurers. It is a legal obligation to have car Insurance for obvious reasons but from a motorists perspective, there are a number of areas where an Insurance Company may not provide adequate support. CAMS ensures motorists get what they are entitled to. Top

Call CAMS first on 0845 071 0326 or email info@centralaccidentmanagement.co.uk

Call our Helpline on 0845 071 0326

Central Accident Management Services Limited are authorised and regulated by the Financial Services Authority for General Insurance Mediation Activities

CAMS Limited have been awarded 1st Tier approval as a replacement vehicle provider.

Regulated by the Ministry of Justice in respect of regulated claims activities.
Central Accident Management Services's registration is recorded on the website www.claimsregulation.gov.uk Authorisation No. CRM 3404